PRIVACY POLICY INTRODUCTION Loyalty Lock Inc. dba Repeat Returns (“we” or “us” or “our”)
is an online digital marketing service provider headquartered in the state of
Nevada, USA. Our service enables our Clients to facilitate loyalty, email,
surveys, gift cards, reputation management, social media marketing and other
digital services to communicate with their customers (Contacts). We collect
data from Client’s Point of Sale systems, and online surveys to facilitate
personalized and meaningful communication to our Client’s loyalty members (user,
you or your). This communication is delivered by email and/or text messages and
includes promotional offers, informational communication such as loyalty
points, gift card and stored value accounting, and other communication required
to facilitate our Client’s loyalty program. We respect the privacy of our users (“user” or “you”). This
Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you visit our website www.RepeatReturns.com and our mobile
application, including any other media form, media channel, mobile website, or
mobile application related or connected thereto (collectively, the “Site”). Please
read this privacy policy carefully. If you do not agree with the terms of this
privacy policy, please do not access the site. We reserve the right to make changes to this Privacy Policy
at any time and for any reason. We will alert you about any changes by updating
the “Last Updated” date of this Privacy Policy. Any changes or modifications
will be effective immediately upon posting the updated Privacy Policy on the
Site, and you waive the right to receive specific notice of each such change or
modification. You are encouraged to periodically review this Privacy
Policy to stay informed of updates. You will be deemed to have been made aware
of, will be subject to, and will be deemed to have accepted the changes in any
revised Privacy Policy by your continued use of the Site after the date such
revised Privacy Policy is posted. PRIVACY FOR CONTACTS
This section applies to the information we process for our Client’s
Contacts as a data controller. Our Service is intended for use by our Clients.
As a result, the Personal Information we collect and process about Contacts
through the Service, we act as a processor on behalf of our Members. Repeat
Returns is not responsible for the privacy or security practices of our Clients,
which may differ from those set forth in this privacy policy. Please check with
individual Clients about the policies they have in place. COLLECTION OF YOUR
INFORMATION
We may collect information about you in a variety of ways. The
information we may collect includes: Personal Data
Personally identifiable information,
such as your name, address, email address, telephone number, and demographic
information, such as your age. gender, and interests, that you voluntarily give
to us when you choose to participate in a Client’s loyalty program. This
includes the date, time, amount spent, and offers used when making a purchase from
a Client as a member of their loyalty program. You are under no obligation to
provide us with personal information of any kind, however your refusal to do so
may prevent you from using certain features of the Client’s loyalty program. Derivative Data
Information we collect when you
access a Client’s site, such as your IP address, your browser type, your
operating system, your access times, and the pages you have viewed directly
before and after accessing the Site. If you are using our mobile application,
this information may also include your device name and type, your operating
system, your phone number, and other interactions with the application and
other users via server log files, as well as any other information you choose
to provide. Facebook Permissions
The Site [and our mobile application]
may by default access your Facebook basic account information, including your name, email,
gender, birthday, current city, and profile picture URL, as well as other
information that you choose to make public. We may also request access to other
permissions related to your account, such as friends, checkins,
and likes, and you may choose to grant or deny us access to each individual
permission. For more information regarding Facebook permissions, refer to the Facebook Permissions
Reference page. Data From
Social Networks
User information from social
networking sites, such as Facebook, Google+, Instagram, Twitter], including
your name, your social network username, location, gender, birth date, email
address, profile picture, and public data for contacts, if you connect your
account to such social networks. Mobile Device Data
Device information, such as your
mobile device ID, model, and manufacturer, and information about the location
of your device, if you access the Site from a mobile device. Third-Party Data
Information from third parties, such
as personal information or network friends, if you connect your account to the
third party and grant the Site permission to access this information. Data From
Contests, Giveaways, and Surveys
Personal and other information you
may provide when entering contests or giveaways and/or responding to surveys. Mobile Application Information
If you connect using our mobile
application: ● Geo-Location Information. We may request
access or permission to and track location-based information from your mobile
device, either continuously or while you are using our mobile application, to
provide location-based services. If you wish to change our access or
permissions, you may do so in your device’s settings. ● Mobile Device Access. We may request access or permission to certain
features from your mobile device, including your mobile device’s Bluetooth,
calendar, camera, contacts, microphone, reminders, sensors, SMS messages,
social media accounts, storage, and other features. If you wish to change our access or permissions, you
may do so in your device’s settings. ● Mobile Device Data. We may collect
device information (such as your mobile device ID, model and manufacturer),
operating system, version information and IP address. ● Push Notifications. We may request to send you push notifications regarding your account or
the Application. If you wish to opt-out from receiving these types of
communications, you may turn them off in your device’s settings. HOW
WE USE YOUR INFORMATION
Having accurate information about you
permits our Client to provide you with a smooth, efficient, and customized
experience. Specifically, we may use information collected about you via the
Site or our mobile application to: ● Administer a loyalty program. ● Administer gift cards. ● Administer promotions, and contests. ● Assist law enforcement and respond to
subpoena. ● Perform statistical data and analysis
to improve the service. ● Create and manage your account. ● Deliver targeted advertising,
coupons, newsletters, and other information regarding promotions and the loyalty
program to you. ● Email you regarding your account or
order. ● Notify you of updates to the loyalty
program. ● Perform other business activities as
needed. ● Prevent fraudulent transactions,
monitor against theft, and protect against criminal activity. ● Request feedback and contact you
about your use of the Site [and our mobile application]. ● Resolve disputes and troubleshoot
problems. DISCLOSURE OF YOUR INFORMATION
We may share information we have
collected about you in certain situations. Your information may be disclosed as
follows: By Law or to Protect Rights
If we believe the release of
information about you is necessary to respond to legal process, to investigate
or remedy potential violations of our policies, or to protect the rights,
property, and safety of others, we may share your information as permitted or
required by any applicable law, rule, or regulation. This includes exchanging
information with other entities for fraud protection and credit risk reduction. TRACKING
TECHNOLOGIES
Cookies and Web Beacons
[We may use cookies, web beacons,
tracking pixels, and other tracking technologies on our Client’s Site [and our
mobile application] to help customize the Site [and our mobile application] and
improve your experience. When you access the Site [or our mobile application],
your personal information is not collected through the use of tracking
technology. Most browsers are set to accept cookies by default. You can remove
or reject cookies, but be aware that such action could affect the availability
and functionality of the Site [or our mobile application]. You may not decline
web beacons. However, they can be rendered ineffective by declining all cookies
or by modifying your web browser’s settings to notify you each time a cookie is
tendered, permitting you to accept or decline cookies on an individual basis.] SECURITY OF YOUR INFORMATION
We use administrative, technical, and
physical security measures to help protect your personal information. While we
have taken reasonable steps to secure the personal information you provide to
us, please be aware that despite our efforts, no security measures are perfect
or impenetrable, and no method of data transmission can be guaranteed against
any interception or other type of misuse. Any information disclosed online is vulnerable
to interception and misuse by unauthorized parties. Therefore, we cannot
guarantee complete security if you provide personal information. POLICY FOR CHILDREN
We do not knowingly solicit
information from or market to children under the age of 13. If you become aware
of any data we have collected from children under age 13, please contact us
using the contact information provided below. CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers and some mobile
operating systems [and our mobile applications] include a Do-Not-Track (“DNT”)
feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. No
uniform technology standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser signals or
any other mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised
version of this Privacy Policy./Most web browsers and
some mobile operating systems [and our mobile applications] include a
Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy
preference not to have data about your online browsing activities monitored and
collected. If you set the DNT signal on your browser, we will respond to such
DNT browser signals. OPTIONS REGARDING YOUR INFORMATION
Account Information
You may at any time review or change
the information in your account or terminate your account by: ● Logging into your account settings
and updating your account ● Contacting us using the contact
information provided below ● [Other] Upon your request to terminate your
account, we will deactivate or delete your account and information from our
active databases. However, some information may be retained in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce
our Terms of Use and/or comply with legal requirements.] Emails and Communications
If you no longer wish to receive
correspondence, emails, or other communications from our Client, you may
opt-out by: ● Unsubscribing from the unsubscribe
link at the bottom of every email ● Contacting us using the contact
information provided below CALIFORNIA PRIVACY RIGHTS
California Civil Code Section
1798.83, also known as the “Shine The Light” law, permits our users who are
California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would
like to make such a request, please submit your request in writing to us using
the contact information provided below. If you are under 18 years of age,
reside in California, and have a registered account with the Site [or our
mobile application], you have the right to request removal of unwanted data
that you publicly post on the Site [or our mobile application]. To request
removal of such data, please contact us using the contact information provided
below, and include the email address associated with your account and a
statement that you reside in California. We will make sure the data is not
publicly displayed on the Site [or our mobile application], but please be aware
that the data may not be completely or comprehensively removed from our
systems. When offering services to its Clients,
Repeat Returns acts as a “service provider” under the CCPA and our receipt and
collection of any consumer Personal Information is completed on behalf of our Clients
in order for us to provide the Service. Please direct any requests for access
or deletion of your Personal Information under the CCPA to the Client with whom
you have the loyalty program relationship. Consistent with California law, if
you choose to exercise your applicable CCPA rights, our Client may not charge
you different prices or provide you a different quality of the loyalty service.
Any financial or reward incentive that is contingent upon you providing your
Personal Information, is done so because you believe the benefits to you are
reasonably related to the value of the Personal Information that you provide to
Client. CONTACT US
If you have questions or comments
about this Privacy Policy, please contact us at:
Repeat Returns Last
updated [11/23/2020] |